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  • 11/25/2019 9:07 AM | Brian Mak (Administrator)

    Our Client, a highly respected privately held, woman-owned firm, established to provide solutions for companies that no longer wish to dedicate internal staff, in whole or in part, to the management of relocation benefits.  Our Client focuses on relocation benefit management from a human resources perspective and hires specialized talent to deliver against our unique service model, the reason for nearly perfect client and transferee satisfaction levels during 25 years of doing business. The organization accepts the responsibility to manage all aspects of the corporate clients’ relocation benefits as if the corporate client would staff internally. Operating as an extension of (typically) the corporate clients’ Human Resources staffs, the firm becomes their relocation department.

    The Relocation Mobility Director position is available for an experienced relocation professional located in the Western suburbs of Chicago.  The key role reports to the Vice President, Mobility and to Human Resources Management of the organization’s corporate clients on an outsourced basis, managing all aspects of global relocation activity including: benefit counseling; service providers selection and management; expenses auditing, approval, tracking and reporting; and real estate program management.

    This position will assist with relocation policy design and assume responsibility for pre-move counseling, budget estimates, relocation benefit administration, home sale program administration, expense processing, fiscal reporting and analysis, policy performance review, benefits counseling and outside supplier selection and management.  The Relocation Mobility Director will manage all aspects of domestic relocation management for one corporate client. Requires outstanding communications and customer care skills in providing counsel and orchestrating vendor services for relocating employees; and integrating with the human resources organizations of corporate clients. Thorough knowledge of mobility policy administration, homesale program administration, real estate contracts, closing process and related technologies.

    • College degree
    • Minimum of three to five years' experience in Human Resources, Customer Service and/or Mobility Services required
    • Compensation includes salary commensurate with experience and company paid benefits for the employee plus discretionary annual bonus
    If you have the experience, and skill requirements outlined to fill this critical position, please update/input your resume in www.signature-source.com. You may also send us a resume (Word Document preferred) to contactus@signature-source.com.  After our review of your qualifications, if your experience meets the needs of our client, we will be in touch with you to schedule a screening call. If not, please know that we will keep your information confidential and notify you when an opportunity does become available that is a better match for your experience.


  • 11/25/2019 9:04 AM | Brian Mak (Administrator)

    Our Client, a highly respected privately held, woman-owned firm, established to provide solutions for companies that no longer wish to dedicate internal staff, in whole or in part, to the management of relocation benefits.  Our Client focuses on relocation benefit management from a human resources perspective and hires specialized talent to deliver against our unique service model, the reason for nearly perfect client and transferee satisfaction levels during 25 years of doing business. The organization accepts the responsibility to manage all aspects of the corporate clients’ relocation benefits as if the corporate client would staff internally. Operating as an extension of (typically) the corporate clients’ Human Resources staffs, the firm becomes their relocation department.

    The Relocation Mobility Manager position is available for an experienced relocation professional located in the Western suburbs of Chicago.  The key role reports to the Vice President, Mobility and to Human Resources Management of the organization’s corporate clients on an outsourced basis, managing all aspects of global relocation activity including: benefit counseling; service providers selection and management; expenses auditing, approval, tracking and reporting; and real estate program management.

    This position will assist with relocation policy design and assume responsibility for pre-move counseling, budget estimates, relocation benefit administration, home sale program administration, expense processing, fiscal reporting and analysis, policy performance review, benefits counseling and outside supplier selection and management.  The Relocation Mobility Manager will manage all aspects of domestic relocation management for one corporate client. Requires outstanding communications and customer care skills in providing counsel and orchestrating vendor services for relocating employees; and integrating with the human resources organizations of corporate clients. Thorough knowledge of mobility policy administration, homesale program administration, real estate contracts, closing process and related technologies.

    • College degree
    • Minimum of three to five years' experience in Human Resources, Customer Service and/or Mobility Services required
    • Compensation includes salary commensurate with experience and company paid benefits for the employee plus discretionary annual bonus
    If you have the experience, and skill requirements outlined to fill this critical position, please update/input your resume in www.signature-source.com. You may also send us a resume (Word Document preferred) to contactus@signature-source.com.  After our review of your qualifications, if your experience meets the needs of our client, we will be in touch with you to schedule a screening call. If not, please know that we will keep your information confidential and notify you when an opportunity does become available that is a better match for your experience.


  • 08/14/2019 2:45 PM | Brian Mak (Administrator)

    Position Overview:

    The Global Mobility Counselor is responsible for delivering a superior customer experience through the expert management of the mobility process for our corporate clients and their relocating employees.

    This position is available in our Minneapolis office, or as a telecommute position in the United States.

    Essential Job Functions:

    • Provide leadership to our corporate clients and relocating employees through their mobility journey with empathy and care
    • Serve as the expert in the mobility process
    • Educate and advise relocating employees on expectations, expenses, taxes, timelines, service options, and resources
    • Coordinate mobility services and monitor for effectiveness, cost, and quality
    • Learn and execute each client’s culture and philosophy toward mobility to develop and maintain customer loyalty
    • Support Plus business objectives to ensure growth and profitability
    • Collaborate with Plus team members to identify and implement service improvement opportunities and program enhancements
    • Support and collaborate with internal customers

    Skills/Abilities:

    ·       Passionate about providing excellent customer service to both internal and external customers

    ·       Strong organizational skills with the ability to handle multiple tasks simultaneously

    ·       Ability to work effectively and independently in a fast-paced environment

    ·       Ability to be a self-starter and work autonomously, as well as be part of a successful team

    ·       Excellent verbal and written communication skills

    ·       Proactively protects internal and external confidential information

    ·       Computer skills necessary for normal business matters (Microsoft Suite required)

    ·       Ability to respond resourcefully and constructively to new demands, priorities, and challenges

    ·       Effective and proactive problem-solving skills

    ·       Excellent command of English language and grammar

    ·       Strong attention to detail

    ·       Strong consultative skills

    ·       Understands global relocation services and operational delivery

    Requirements:

    • College degree preferred
    • Minimum 3 years of experience in international and domestic relocation preferred

    Plus Relocation is hiring! Check out a few current openings listed below. 

    To apply for any of these positions, or review the entire list of current opportunities, please visit our careers page at: https://www.plusrelocation.com/careers/current-openings/

    For any inquiries, please contact Senior Recruiter, Amber Taie at ataie@plusrelocation.com.



  • 08/14/2019 2:41 PM | Brian Mak (Administrator)

    Position Overview:

    The Manager, Client Relations is responsible for the development of high quality, customer-intimate strategies that support profitable relationships for each assigned client. Design and manage the implementation of new client services in conjunction with the Consulting Services team. Collaborate with the Business Development team to acquire new clients and expand services to existing clients.

    This position is available in our Minneapolis office, or as a telecommute position in the United States.

    Essential Job Functions:

    • Manage the business relationship between assigned clients and Plus to maximize client retention, revenue growth, and profitability
    • Develop strategic plans, disciplines, and processes that increase customer loyalty on multiple levels
    • Develop processes and best practices between clients and service delivery that enhance relationships and lead to increased profitability
    • Assist in the ongoing development of global strategies that meet the evolving needs of clients and provide marketing credibility for the company
    • Provide ongoing education to clients and the service teams on mobility issues, trends, and policy changes
    • Design and conduct client business reviews based on individual client need
    • Point of escalation for client and/or relocating employee related issues when appropriate
    • Collaborate with Client Relations team on account management strategies and opportunities
    • Manage the interface between consulting services, sales, service, and the clients to insure quality start up on all services
    • Support sales with policy and program development and participate in sales presentations as required
    • Identify and champion service expansion opportunities
    • Participate in industry activities to promote the credibility and culture of the company

    Skills/Abilities:

    ·       Strong organizational skills with the ability to handle multiple tasks simultaneously

    ·       Ability to work effectively and independently in a fast-paced environment

    ·       Ability to be a self-starter and work autonomously, as well as be part of a successful team

    ·       Passionate about providing excellent customer service to both internal and external customers

    ·       Excellent verbal and written communication skills

    ·       Proactively protects internal and external confidential information

    ·       Computer skills necessary for normal business matters (Microsoft Suite required)

    ·       Ability to respond resourcefully and constructively to new demands, priorities, and challenges

    ·       Strong consultative skills

    ·       Strong project management skills

    Requirements:

    • College degree required
    • CRP and/ or GMS designation preferred
    • Minimum 5 years of experience in relocation management
    • Willing to travel as business needs require



    To apply for any of these positions, or review the entire list of current opportunities, please visit our careers page at: https://www.plusrelocation.com/careers/current-openings/

    For any inquiries, please contact Senior Recruiter, Amber Taie at ataie@plusrelocation.com.


  • 06/03/2019 12:03 PM | Brian Mak (Administrator)
    Grant Thornton is collaborative, entrepreneurial and on the move. As part of a dynamic global organization of 42,000 people serving clients in more than 120 countries, we have the agility and focus it takes to be a leader.

    Job Description

    The Global Mobility Senior Associate will collaborate with the National People & Culture operational and functional areas (HR Operations, National Talent Acquisition, Strategic Learning, Employee Relations, HR Delivery, and Diversity & Inclusion), firm leaders, and the Director of Mobility Services and team members to provide distinctive service in the area of global mobility and domestic relocation.

    The Senior Associate – Global Mobility will execute the U.S. firm’s global mobility programs across all areas of global and domestic relocation including strategic assignment planning and forecasting, the assignment approval process, coordination of assignment execution including compensation, relocation, benefits, taxes, expense management, and immigration, support during an assignment and repatriation. This position interacts and partners with HR business partners, finance, tax, employees and partners of the firm, and the firm’s external vendors.

    The role will be an integral part of the mobility team to develop and deliver the full lifecycle of mobility services including assignment planning, facilitation, and project-based support demonstrating flexibility, adaptability and initiative.

    Assignment and Relocation Management
    • Lead planning, preparations, and execution of international and domestic assignments leveraging standardized policies, processes, and the firm’s mobility vendors and resources
    • Prepare and maintain program activity tracking and reporting including metrics and trends
    • Monitor overall assignment activity, assignment status and support through the assignment lifecycle
    • Prepare and advise around cost management strategies, cost projections and related assignment and relocation documentation
    • Support the business, HR and recruiting in administering the domestic relocation program for new hires, including permanent international transfers
    • Advise HR, recruiting, business partners, new hires/employees on policy and protocol for global and domestic assignments and relocations
    • Facilitate and/or coordinate mobility processes such as cost estimates, letters of understanding, assignment agreements, immigration, mobility compensation reporting/tracking, and mobility payment distribution
    • Provide international assignees with services to coordinate visas, benefits, housing and compensation
      packages, payroll and tax, where appropriate; and identify other support needed for a diverse mobile workforce
    • Conducting or coordinating pre-move/pre-assignment orientation and policy meetings with new hires, employees and assignees
    • Manage escalation of issues and exceptions
    • Assist Global Mobility leader in creating and managing the budget and forecasting
    • Coordinate and monitor the application of policies through third party services providers
    • Conduct assignment experience surveys, analyzing feedback and summarizing results
    • Analyze and prepare high-level summaries of program activity
    • Keep current on market trends, business challenges, and priorities by regularly gathering competitive market data, and driving program policy changes, as needed 

    Business Partnership
    • Act as an advisor to local and national service line leaders, finance, and HR business partners on global mobility policies and processes
    • Collaborate with HR business partners on the alignment of global assignments with career development and succession planning opportunities to support the objectives of the business
    • Assist in the development and delivery of training for the HR community on mobility policies and procedures

    Qualifications (Personal Characteristics, Skills/Abilities, Academic)
    • A business-minded HR/Talent professional with at least 3 to 5 years of corporate experience in Global Mobility programs including expatriate and relocation management
    • Strong understanding of the entire relocation and assignment life cycle for international assignees
    • Knowledge and experience with international cost of living allowances, and country to country cost sharing arrangements
    • Highly detailed oriented, data driven, and metrics-focused with the ability to use analytics to solve problems and develop solutions
    • Experience working with and managing relocation vendor relationships
    • A strong team player with the ability to build good relationships with key stakeholders
    • Credible, adaptable, and someone who demonstrates strong initiative and ownership
    • Experienced in prioritization with demonstrated ability to be effective in supporting multiple leaders/partners working across different service lines
    • Collaborative and action-oriented, with the ability to react positively and quickly to sudden and unpredictable change
    • Experienced with HR and business technologies and applications, applying them as required

    The Ideal Candidate Will Possess
    • Bachelor’s degree in related field
    • GMS certification desirable
    • Proven ability to consistently and positively contribute in a high-paced environment.
    • Natural inclination to constantly think about ways to improve the programs and services that we provide
    • Strong verbal and written communication, and presentation skills
    • Solid analytical skills, and proficiency in MS Office including Word, Excel, and PowerPoint 

    Benefits

    Grant Thornton LLP promotes a nationally recognized culture of health and offers an extensive array of benefits to meet individual lifestyles. For a complete list of benefits, please visit www.gt.com.

    Founded in Chicago in 1924, Grant Thornton LLP (Grant Thornton) is the U.S. member firm of Grant Thornton International Ltd., one of the world’s leading organizations of independent audit, tax and advisory firms. Grant Thornton has revenues in excess of $1.3 billion and operates 58 offices across the U.S., with more than 565 partners and 8,000+ employees.

    Grant Thornton works with a broad range of publicly- and privately-held companies, government agencies, financial institutions, and civic and religious organizations. Core industries served include consumer and industrial products, financial services, not-for-profit, private equity, and technology. Grant Thornton focuses on serving dynamic organizations that pursue growth holistically — whether through revenue improvement, leadership, mission fulfillment or innovation.

    It is Grant Thornton’s policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits and termination, are made without regard to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability or any other characteristic protected by applicable federal, state or local law.

    Primary Location

    US-IL-Chicago

    Work Locations

    Chicago(141)


    Click here to apply

  • 05/10/2019 5:39 PM | Brian Mak (Administrator)

    Weichert Workforce Mobility is hiring an Assignment Management Counselor in Downers Grove, IL. The Workforce Mobility Assignment Management Counselor is responsible for facilitating the overall global relocation and assignment management process for authorized client employees. The position provides assignee case management, customer satisfaction and service delivery, supplier coordination, and revenue generation, while supporting One Company initiatives for cross-selling business. The position also works in conjunction with AMS Tax and Compensation, International Expense Management, and Client Shared Services departments to ensure client deadlines and service level agreement metrics are met.

    Job responsibilities include, but are not limited to, the following:

    ·     Acts as the Weichert Workforce Mobility main point of contact regarding the assignee's relocation process and assignment policy application. Oversees the delivery of relocation and assignment services to assignees and their families using Weichert's best practices and service standards to ensure a high quality service delivery experience.

    ·     Creates, develops, and administers the relocation and assignment processes according to the client's specifications and following Weichert's standard operating procedures.

    ·     Conducts a thorough needs assessment at the onset of the engagement to establish the assignee's specific requirements and address any custom needs. Works with the assignee and/or family to ensure all needs are understood and met, and adjusts services and counseling to changing needs and conditions throughout the move process.

    ·     Coordinates, supports, manages, and reviews the delivery of third party services to assignees by Weichert Affiliates (WFS, WCH, WTS, WRA and WIA) and Weichert's external supplier network relative to home finding, destination and settling-in services assistance, temporary living, move management, visa & immigration services, tax preparation services, language and cross-cultural training, and spousal counseling processes.

    ·     Proactively provides continuing advice and support to both the client contacts and assignee, maintaining regular contact throughout the assignment period. Provides direction to the assignee including policy and benefits counseling, work flow administration, rental assistance coordination, financial services, supplier coordination, etc.

    ·     Acts as a liaison between the AMS Tax and Compensation team and client/customer service team and facilitates the expense management process.

    ·     Prepares assignment letter of understanding (LOU) in accordance with client policies and assignment specific parameters.

    ·     Reviews and evaluates exception requests and challenging situations, and provides solutions to clients in the support of move-based scenarios that arise. Provides recommendations to the assignee, Client Service Director, and/or client contacts regarding appropriate courses of action when outside of their own scope of authority.

    ·     Understands and manages costs and expenses related to relocation and assignment management deliverables, maximizing the benefit while minimizing expenses and costs.

    ·     Measures customer satisfaction on a timely basis. Ensures that assignees receive, complete, and return the Customer Service Evaluations within 60-90 days of their relocation dates and annually if applicable (or as client directed).Works with the Client Service Director to manage issues that arise in the process with a proactive approach.

    ·     Responsible for the accurate and timely documenting of conversations, exceptions, and correspondence in the system. Maintains file documentation and ensures data integrity. Adheres to Weichert's privacy and policies standards at all times.

    ·     Prepares monthly and quarterly reports for both internal and external distribution.

    ·     Works with management on various projects; reports back on project status and attends applicable meetings.

    ·     Assists with the training or onboarding of new team members. Coordinates with team members to assist on the training of new processes and procedures.

    ·     Performs other duties as assigned.

    Job Requirements

    The ideal candidate will meet the following requirements:

    ·     High school diploma or GED

    ·     Bachelor's degree preferred

    ·     Real estate license preferred within one (1) year of hire

    ·     Global Mobility Specialist (GMS) certification preferred

    ·     One (1) to four (4) years of customer service experience is preferred

    ·     Previous experience in assignment counseling strongly preferred

    ·     Direct client interaction and advisory experience required

    ·     Fluency in a foreign language(s) preferred

    ·     Proficiency in Microsoft Office suite of products

    ·     Strong oral and written communications skills

    ·     Ability to multitask in a fast-paced environment

    ·     Basic math skills including addition, subtraction, multiplication, division, percentages, and fractions

    ·     Strong attention to detail

    ·     Excellent customer service skills

    ·     Knowledge and ability to use typical office equipment (PC, calculator, fax machine, etc.)

    ·     Knowledge of internet

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

    https://jobs.weichert.com/job-details/asignment-management-counselor-3544-1-adp/


  • 04/24/2019 2:07 PM | Brian Mak (Administrator)

    Position available for an entry level corporate Mobility Benefits Administrator in the Western suburbs of Chicago. Reporting to a TRD Mobility Director and to Human Resources Management of our corporate clients on an outsourced basis, you will assist in managing all aspects of global relocation activity including: benefit counseling; service providers selection and management; expenses auditing & approval, tracking and reporting; and real estate program management.  Minimum of one to three years’ experience in Human Resources or Mobility Services or Customer Service required. Requires outstanding communications and customer care skills. Knowledge of mobility benefits administration, real estate transactions and related technologies a plus. Compensation includes salary commensurate with experience and company-paid benefits.

    Contact: Nick Casiello, CEO, ncasiello@relocationdept.com


If you have an employment opportunity you'd like to post on the CRC website, please submit as a Word document to admin@crcchicago.org.

     


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