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Orientations, Inc - Operations Specialist

10/29/2018 8:29 AM | Brian Mak (Administrator)

Reports to: President

Direct Reports: None

 

Job Function: Monitor, control and manage business operations to meet customer expectations and achieve company goals.

Job Responsibilities:

  • Assist President in day-to-day coordination and management of business operational activities.
  • Support our clients by acknowledging and responding to new initiations and questions in the America’s time zone as well as generating and sending regular reports
  • Coordinate and manage assigned project tasks to ensure project delivery within allotted budget and timelines.
  • Support the company’s response to RFP’s, RFI’s and other client sales and support needs
  • Ensure compliance with company standards and procedures.
  • Support the company Mission, Vision and Direction, helping others to do the same.
  • Identify problems in the operations process and resolve them in a quickly and timely manner.
  • Maintain clear and accurate operations documents/procedures for reference purposes.
  • Maintain accurate and updated information inside an internal database including:
    • Client Records
    • Pricing Information
  • Manage invoicing process for US entity including:
    • Liaising with teams in Asia
    • Checking and processing internal and external invoices
    • Track payment notifications, receipt and follow up on overdue invoices
  • Be a fanatic supporter of company direction with regard to technology.
  • Be proactive in the continuous improvement process.
  • Be willing to take on other responsibilities or projects as they arise in our fast growing organization.
Desired Skills
  • Ability to function independently as well as with a multi-location, multi-cultural team.
  • The desire to learn and take on greater responsibility as we grow.
  • Excellent time management, project management and communication skills.
  • Highly effective at using technology to improve operations.
  • Computer (Microsoft Office Suite)
  • Previous Database Experience
  • 1-5 years business experience, preferably in Global Mobility / Relocation
For more information please contact: sharon.michnay@orientations.com

 



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