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  • 09/07/2018 2:59 PM | Brian Mak (Administrator)

    Job Description:

    The Global Mobility Manager manages the firm’s global mobility (GEMS) programs across all areas of global assignments including coordination with business leaders in the planning, selection, compensation and benefits, assignment letters, relocation, tax equalization, and at-post support for both in-pat and expat assignees, international rotational assignees to/from Grant Thornton’s Bangalore locations and international permanent transfers This position interacts and partners with national, regional and local HR business partners, employees and partners of the firm, and the firm’s external international relocation vendors.

    The Global Mobility Manager will report to the US Global Mobility Team Leader and will work directly with US team members to develop and deliver all services including assignment planning, facilitation, and project-based support demonstrating flexibility, adaptability and initiative.  This role will also participate in the Mobility Centre of Expertise, representing the Grant Thornton US mobility program, recommending and implementing strategies to support, improve and/or modify existing processes, in alignment with Grant Thornton’s long-term business strategy and talent needs 

    Assignment Management

    • Lead planning, preparations, and execution of international assignments leveraging standardized policies, processes and procedures and other firm resources
    • Create the proper infrastructure around management controls and reporting, including metrics, quality assurance, ROI analysis, and capacity planning
    • Monitor overall assignment activity, assignment status and support through the assignment lifecycle
    • Prepare and advise around cost management strategies, cost projections and related assignment documentation
    • Facilitate and/or coordinate mobility processes such as cost estimates, letters of understanding, final assignment letters, repayment agreements, mobilization, repatriation planning, mobility compensation reporting/tracking, tax equalization, and mobility payment distribution
    • Will coordinate with Visa & Immigration (V&I) experts to ensure proper work authorization is obtained in a timely manner to support mobilization of inpats and expats
    • Provide international assignees with services to coordinate visas (through the V&I team), benefits, housing and compensation packages, and tax equalization, where appropriate; and identify other support needed for a diverse mobile workforce
    • Manage escalation of issues and exceptions in accordance with approval processes and protocols
    • Assist Global Mobility leader in creating and managing the budget and forecasting
    • In collaboration with business leaders, evaluate mobility needs for current year and long-term planning including providing strategies for candidate pool management
    • Coordinate interview and selection process for inpat candidates from GT member firms
    • Coordinate and monitor the application of overall mobility policies through third party services providers
    • Conduct assignment experience surveys, analyzing feedback and summarizing results
    • Prepare and maintain program activity tracking and reporting including metrics and trends
    • Analyze and prepare high-level summaries of program activity
    • Keep current on market trends, business challenges, and priorities by regularly gathering competitive market data, and driving program policy changes, as needed

    Business Partnership

    • Act as an advisor to local and national service line leaders, finance, and local HR business partners on global mobility policies and processes
    • Collaborate with HR business partners on the alignment of global assignments with career development and succession planning opportunities to support the objectives of the business
    • Assist in the development and delivery of training for the People & Culture HR community on mobility policies and procedures
    • Participate in Mobility Center of Expertise, representing GTUS mobility programs and best practices to support long-term global business strategy and talent needs

    Qualifications (Personal Characteristics, Skills/Abilities, Academic):

    • A business-minded HR/Talent professional with at least 5 to 7 years of corporate experience in Global Mobility programs including expatriate and relocation management
    • Strong understanding of the entire global relocation and assignment life cycle for international assignees
    • Knowledge and experience with international cost of living allowances, and country to country cost sharing arrangements
    • Highly detail oriented, data driven, and metrics-focused with the ability to use analytics to solve problems and develop solutions
    • Experience working with and managing relocation vendor relationships
    • A strong team player with the ability to build good relationships with key stakeholders
    • Credible, adaptable, and someone who demonstrates strong initiative and ownership
    • Experienced in prioritization with demonstrated ability to be effective in supporting multiple leaders/partners working across different service lines
    • Collaborative and action-oriented, with the ability to react positively and quickly to sudden and unpredictable change
    • Experienced with HR and business technologies and applications, applying them as required

    The Ideal Candidate Will Possess:

    • Bachelor’s degree in related field
    • GMS certification desirable
    • Proven ability to consistently and positively contribute in a high-paced environment.
    • Natural inclination to constantly think about ways to improve the programs and services that we provide
    • Strong verbal and written communication, and presentation skill
    • Solid analytical skills, and proficiency in MS Office including Word, Excel, and PowerPoint


  • 08/04/2018 10:28 AM | Brian Mak (Administrator)

    Since 1995, Moving station has been a premier, privately-held relocation management services firm headquartered in Chicago. In 2001 we began serving the Senior Living industry and since that time we have successfully met the needs of tens of thousands of senior residents by educating them on the moving process and managing the sale of their home. Because a home is typically the largest emotional and financial investment for most of us, we take pride in serving as good stewards of the home sale process. The goal is to pave the way for a smooth, efficient, and low stress transition from the residents’ home to a senior living community. We currently have over 500 communities across the U.S. that we proudly call our clients. 

    Moving Station is currently seeking a high-performing Sales Director to join our growing sales organization in our downtown Chicago office. We have a singular dedication to extraordinary client service and offer a range of services to ensure our senior clients receive the best value and service from all relocation-related service providers. 

    Job Summary 

    As the Director of Sales, you’ll act as the primary business development and sales leader for the Midwest region. This position works in the Chicago office with travel to prospects, conferences, and trade shoes. There is potential to lead a team in the future, based on your career goals coupled with company growth. You will report to the Chief Marketing Officer. Travel will be in the Midwest region and some overnight travel is required. 

    Responsibilities 

    • Develop comprehensive sales strategies to drive revenue, increase market share, and achieve strategic goals. 
    • Build relationships with viable prospects in the Senior Housing industry with the goal of securing new business and meeting revenue goals. 
    • Represent Moving Station at industry events, conferences, and professional networking events. 
    • Own and hit or exceed monthly and annual sales targets within territory. 
    • Build and maintain strong, long-lasting client relationships 
    • Partner with prospective senior living community prospects to understand their business needs and objectives 
    • Effectively communicate Moving Station’s value proposition through proposals and presentations 
    • Understand and articulate senior living landscapes and trends 
    • Report on external forces that shift tactical direction to leadership 

    Basic/Minimum Qualifications 

    • Eight+ years’ proven direct consultative selling experience in services or solution selling versus product selling 
    • Demonstrable experience in solution sales developing client-focused, differentiated sales plans with strong closing skills. 
    • Experience in corporate relocation, global mobility, senior living or the real estate industry. 
    • Current technical knowledge of CRM technology and MD Office (Word, Excel, Power Point). 

    What We Offer 

    Moving Station offers an exceptional career opportunity to work in a dynamic environment for an established, yet rapidly growing firm. 

    We provide: 

    • Extensive onboarding, ongoing training and continuing education supporting your career growth in the high growth sector of the senior living industry. 
    • Opportunity to work with the leader in the space with a strong brand and reputation. 
    • A compensation package that is a blend of base salary and a commission plan. There is no cap on the commission, so the upside potential is within your control. 
    • A competitive benefits package including medical, dental, vision, life, short-term and long-term disability plans, and paid time off. 

    To Be Considered 

    Please forward your cover letter and resume to: hiring@movingstation.com. We will respond to those applicants who have met our minimum qualifications. 

    See our website for further information: movingstation.com 

    We are an equal opportunity employer. 


  • 08/04/2018 10:20 AM | Brian Mak (Administrator)

    Since 1995, Moving Station has been a premier, privately-held relocation management services firm headquartered in Chicago. In 2001 we began serving the Senior Living industry and since that time we have successfully met the needs of tens of thousands of senior residents by educating them on the moving process and managing the sale of their home. Since a home is typically the largest emotional and financial investment for most of us, we take pride in serving as good stewards of the home sale process. The goal is to pave the way for a smooth, efficient, and low stress transition from the residents’ home to a senior living community. We currently have over 500 communities across the U.S. that we proudly call our clients. 

    Moving Station is currently seeking a Personal Relocation Manager (PRM) to join our growing senior division team in downtown Chicago. We have a singular dedication to extraordinary customer service and offer a range of services to ensure relocating individuals receive the best value and service from all relocation-related service providers. 

    Job Summary 

    The Personal Relocation Manager will serve as the primary counselor to seniors moving to retirement communities, as well as coordinator of all relocation service providers involved in the process. A PRM works with customers over the telephone to facilitate the entire relocation process, including: selling a current home, and other move related activities. The position is based out of the company’s downtown Chicago Loop headquarters. 

    Responsibilities 

    This job requires connecting with people quickly in an outgoing, friendly manner over the telephone. The use of persuasive communication skills to gain the interest and involvement of others in the work process is an important aspect of the job. A sense of urgency is needed, combined with getting the work done in complete, thorough and accurate detail and in accordance with company standards and policies. 

    This is a fast-paced role where you combine your skills in both empathy but a strong orientation for results as well. Follow-up skills are critical as there are many details involved with housing relocations. Above all, you must possess a strong affinity working with a senior population and their families during this important time of transition. 

    Basic/Minimum Qualifications 

    • Excellent written and verbal communication skills and the ability to articulate well on the phone 
    • Strong collaborative skills and demonstrated experience as a contributing member of a team 
    • The ability to empathize with the needs of relocating seniors and their families 
    • True passion for quality customer service 
    • A solid track record of providing consistent, exceptional customer service 
    • Strong organizational skills and a high level of attention to detail 
    • Ability to guide and direct the listing real estate broker/agent 
    • Fluency with Microsoft Office and CRM Technology 
    • Demonstrated ability to manage a case load effectively 
    • Patience and exceptional listening skills 
    • 5+ years’ work experience in senior living related industry, corporate relocation services, or real estate. 


    Preferred Qualifications 

    • Residential real estate license preferred but not required 


    Reporting Relationship 

    You will report to the Director, Operations. You will be an individual contributor but have the benefit of a strong sales, marketing and operations team to support you. 

    What We Offer 

    Moving Station offers an exceptional career opportunity to work in a dynamic environment for a rapidly growing firm. We provide: 

    • Extensive onboarding, ongoing training and continuing education including paying and supporting you while you study and take the Illinois real estate license exam. 
    • A compensation structure that is a blend of base salary and a commission plan. There is no cap on the commission, so the upside potential is within your control. 
    • A competitive benefits package including medical, dental, vision, life, short-term and long-term disability plans, and paid time off. 


    To Be Considered 

    Please forward your cover letter and resume to: hiring@movingstation.com. We will respond to those applicants who have met our minimum qualifications. 

    See our website for further information: www.movingstation.com 

    We are an equal opportunity employer. 


  • 08/04/2018 10:11 AM | Brian Mak (Administrator)


    Since 1995, Moving station has been a premier, privately-held relocation management services firm headquartered in Chicago. In 2001 we began serving the Senior Living industry and since that time we have successfully met the needs of tens of thousands of senior residents by educating them on the moving process and managing the sale of their home. Because a home is typically the largest emotional and financial investment for most of us, we take pride in serving as good stewards of the home sale process. The goal is to pave the way for a smooth, efficient, and low stress transition from the residents’ home to a senior living community. We currently have over 500 communities across the U.S. that we proudly call our clients. 

    Moving Station is currently seeking a high-performing Account Manger to join our growing client relations team in our downtown Chicago office. We have a singular dedication to extraordinary client service and offer a range of services to ensure our senior clients receive the best value and service from all relocation-related service providers. 

    Job Summary 

    We are growing rapidly and, as such, are seeking an Account Manager to manage our Midwest senior living partner communities. You will be the operating lead point of contact, building and maintaining strong, long-lasting client relationships and oversight of account management to maximize profit. You’ll grow relationships with senior living communities’ directors of marketing and sales at our client sites, educating clients on the value of our service to their future residents. 

    Responsibilities 

    Account Management responsibilities including developing strong relationships with clients, making presentations to senior living prospects and educating our partner communities on our value proposition. You will collaborate with our sales and marketing team to achieve goals and objectives, identify and grow opportunities within the Midwest region, along with keeping our clients aware, engaged and embracing of our suite of services. You can expect to spend about 70% of your time visiting our partner communities. 

    Reporting Relationship 

    You will report to the VP of Client Relations who is based in our downtown Chicago office headquarters. You will be an individual contributor but have the benefit of a strong sales, marketing, and operations team to support you. 135 South LaSalle Street, Suite 2000, Chicago, IL 60603 | movingstation.com 


    Basic/Minimum Qualifications 

    • Eight-ten years’ experience as a Sales and/or Account Manager with a real estate, relocation or senior living- related field. 
    • Demonstrated relationship building and sales skills to penetrate and grow existing accounts. 
    • Strong organizational and time management skills to meet deadlines. Ability to multi-task and high attention to detail and follow up. 


    What We Offer 

    Moving Station offers an exceptional career opportunity to work in a dynamic environment for an established, yet rapidly growing firm. 

    We provide: 

    • Extensive onboarding, ongoing training and continuing education supporting your career growth in the high growth sector of the senior living industry. 
    • Opportunity to work with the leader in the space with a strong brand and reputation. 
    • A compensation package that is a blend of base salary and a commission plan. There is no cap on the commission, so the upside potential is within your control. 
    • A competitive benefits package including medical, dental, vision, life, short-term and long-term disability plans, and paid time off. 


    To Be Considered 

    Please forward your cover letter and resume to: hiring@movingstation.com. We will respond to those applicants who have met our minimum qualifications. 

    See our website for further information: movingstation.com 

    We are an equal opportunity employer. 


  • 07/23/2018 2:18 PM | Brian Mak (Administrator)

    At Altair we pride ourselves in our culture and our culture is rooted in our team members. Are you interested in working with us? 

    We are searching for an Operations Manager who understands the complexities of managing relocation programs and operations teams. 

    We’re looking for a stellar individual to join our Operations team in Minnetonka, MN

    This job is all about: 

    • Manage daily activities of the Domestic Relocation Team(s) to ensure quality service delivery to our clients and their transferees including monitoring service levels & return rate metrics 
    • Coach, mentor and develop Domestic Relocation Team(s) including performance management; understanding and maintaining accuracy of caseload reports 
    • Manage client relationship as appropriate for clients 
    • Ensure team members have tools and resources needed to perform role responsibilities including but not limited to current, accurate and complete information regarding client policy, service partners/suppliers, service metrics and expectations 
    • Serve as point of contact for and resolution of escalated issues; escalate issues further to VP, SVP as appropriate 
    • Demonstrate knowledge of and supports Company vision and value statements, policies and procedures, privacy, security and confidentiality standards and code of ethical behavior 
    • Work collaboratively with colleagues and with service partners pertinent to execution of position responsibilities 
    • Participate in prospective domestic client pursuits including but not limited to contributing to RFP documents and implementation projects 
    • Coordinate domestic operations efforts for clients with both domestic and international components 

    What You Have 

    We're looking for a team member who enjoys client interaction and policy consultation. We're looking for a dynamic individual who gets how to manage a team and deliver stellar service to our clients. 

    A Bachelor's Degree or equivalent combination of experience is strongly preferred. Read more to see if you fit the bill. 

    • 5+ years successfully managing domestic service teams or in positions of increasing responsibility within the relocation or consulting industry or in global organizations with a defined relocation program 
    • Comprehensive knowledge of domestic relocation especially home sale transactions 
    • Relationship building sensitivity/skills at multiple levels within client/partner organizations 
    • Advanced knowledge of various software packages including but not limited to Microsoft products and Outlook 
    • Communicate at all levels within organizations; verbal and written 
    • Travel independently as required by Company and or client 


    Altair provides a professional and fun work environment with great benefits and competitive salaries. 

    We are an equal opportunity employer. 

    To apply, please visit the Altair Global Career Page



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PO Box 3501 Glen Ellyn, Illinois 60138-3501 

 admin@crcchicago.org 



 

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